Without broadband speed test tools there would be no way of holding your supplier to account, you just wouldn't know if you were getting the service you are paying for. Your test results will help us compile our monthly speed test results which show the fastest and slowest broadband providers in the UK.To compare your speeds with those of your friends and neighbours.To see if there are faster providers and deals available in your area.To see if your broadband speeds vary at different times of day.To check that your broadband provider is giving you the speeds they should.Here are 5 great reasons to be testing your broadband speed: Why should I be testing my broadband speed? The last available report gave the UK's national average broadband speed as 28.9Mb in November 2015. These are recorded by a different method involving equipment installed in the home to record speeds during day-to-day usage. Ofcom have also published average broadband speeds recorded across the UK, including individual figures for the largest providers, different types of broadband and different types of neighbourhood. Mobile broadband providers and those that only serve business customers are not counted towards the national average figure. Broadband provider is detected by IP address rather than self selection. Can someone send a technician out here? We had rainstorms in SoCal recently, could that be the culprit? We spend a lot on ATT across the board, please help.We record hundreds of thousands of test results every month. PLease, any kind of help or advice as to how to fix this? My neighbor across the street who also have Uverse is reporting similar problems with his service. I use youtube in my office to stream ambient videos/sound for waiting room and meetings. Mind you, video on youtube was working perfectly two days ago. It is impossible to watch anything like this. I've been watching the Connection speed on youtube over the past two days, and it rarely goes into the high teens (17000-20000kbps) anymore, and now hovers around sub200Kbps. they say this is all my internet connection. I used to be able to run youtube without a problem as of two days ago, but now it is impossible to use the website on the smart tv in our office. I cannot see any videos without massive loading times, massive drops in quality, or all out stalls. All software is updated and my Smart TV is hardwired so we do not have an issue with WIFI.īut as of yesterday (Dec.19) youtube performance is COMPLETELY throttled. I have followed all your prompts and instructions, reset the router. While it is good practice to test your speed with alternate speed testing sites, please be aware the results may vary based on location.Speed test sites use different server locations, it is recommended to use the nearest server to you.Why do other speed test sites give me different results? This is the unit of measure for your Internet speed.To measure quality and stability it is recommended to do a ping type test to identify if any packet loss exists A speed test will measure your download and upload speed but does not measure the quality or stability of your connection.Why are my speed results good but streaming media, or gaming is slow? Avoid using VPN connections and Internet Proxy servers. Avoid running multiple firewalls, or disable firewall.Scan your PC or device for any Spyware, Virus, or other malicious programs and take action to remove them.Periodically clear your browser’s cache.Check the Ethernet cable for any defects and replace if necessary.Reboot your residential gateway if you have not done so, regular use leads to low memory and pending processes for the gateway’s operating system as with most networking devices.Go to our myAT&T app and let us test your service, if we find something we can begin resolving the issue.Rerun the test if needed by using the button in the test results section.Review the Download and Upload speed then compare it to your subscribed speed.Allow 30-60 seconds for your test results.Enter your AT&T e-mail address to help us improve our service (optional).Launch the AT&T recommended speed test site at att.com/speedtest Eliminate traffic being used by all devices connected to the gateway except for the device with the speed test in progress, disable WiFi if necessary.Use a wired connection directly between your device and the gateway, exclude third party routers for this test.Stop all downloads, streaming, applications, or programs that may be using your Internet connection.Delete your browser’s Cache, Cookies, and Temporary Internet Files.Prepare your network to get accurate results
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